At S2Prints, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to protect it. By using our services, purchasing products, or interacting with our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal information when you use our website or services, including:

1.1 Personal Identification Information

• Name: First and last name
• Email Address: For communication, order updates, and marketing
• Phone Number: For order support and customer service
• Billing and Shipping Address: To process orders and deliver products
• Payment Information: Credit card details or payment service info (processed through secure third-party gateways)

1.2 Non-Personal Information

• Website Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and referral sources.
• Cookies: We use cookies to enhance your user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

1.3 Order and Transaction Data

• Order History: Details of products you’ve purchased, including custom orders and corporate gifts.
• Design/Artwork Information: Custom graphics, logos, or text provided by you for printing.

2. How We Use Your Information

We use your personal information to:

2.1 Order Processing

• Process and fulfill your orders, including delivering products to your designated address.
• Provide you with order updates, tracking information, and customer support.

2.2 Communication

• Respond to your inquiries, requests, or complaints.
• Send promotional offers, updates, and information about our services (only if you opt-in for marketing communications).

2.3 Marketing

• Customize your experience on our website, including product recommendations and tailored content.
• Track website usage and analyze trends to improve our services and marketing efforts.

2.4 Legal and Compliance

• Comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

3.1 Service Providers

We may share your data with third-party vendors, such as shipping companies, payment processors, and marketing platforms, who assist us in operating our website and providing services. These service providers are required to protect your information and may only use it for the purposes outlined by us.

3.2 Legal Requirements

We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect non-personal data, improve functionality, and enhance user experience. Cookies are small files stored on your device that help us remember your preferences and track your activity on our site.

5.1 Cookie Preferences

You can choose to disable cookies in your browser settings. However, please note that some features of the website may not function properly without cookies.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the revised date at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal information.